Santa Barbara Junior High School

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Students » Need Technology Help?

Need Technology Help?

Need to login into on-site WiFi? 
Student network name: SBUnified-NET
User ID: 6-digit ID number
Password: Student's personal universal password
Forgot your password? Password not working?
Reset the password on the Password Portal or watch the Password Portal help video
iPad not working?
Try quick fixes: iPad Trouble Shooting
iPad still not working? iPad broken? iPad lost?
Call the District Tech Support Line (7am - 7pm, Monday through Friday): 805-696-2700
Get in-person Tech Support (8am - 3:30pm, Wednesday and Friday): 720 Santa Barbara Street, 2nd floor
Submit a "Tech Ticket": Tech Support Form 
Trouble with Zoom?
Trouble with Google Classroom?
Parent trying to connect to NEO?
Check out: NEO Parent Accounts FAQs or NEO Parent video tutorial (English) (Espanol)
Parent trying to connect to Parent Square?
Parent needing help with Aeries?
Check out: Aeries Portal FAQs
Parent want to manage at-home iPad usage?
Want to learn more about SBUSD technology?
Question still not answered? Email: Michelle Lotze (